退货管理

解决方案

退货管理

Transform returns from a cost center into a strategic advantage across one connected reverse supply chain.

FROM INITIATION TO INVENTORY RECOVERY 

A smarter, connected AI-driven reverse supply chain

Powered by Smart Disposition, and embedded AI across every stage of return – From initiation to reclaimed inventory back on the shelf. 

为我们的客户提供经过验证的成果

能力

使用 Blue Yonder 改变退货管理

端到端智能,优化退货

Blue Yonder Smart Disposition 引擎利用数据驱动的决策来推动工作流程,优化退货流程,并确保每件退货都能以最大价值进行处理。

Convenient returns that build loyalty and drive the next purchase

Fully brandable self-service kiosks let customers drop off returns in seconds - with the option to add coupons and offers that convert a return into the next purchase. 

The digital front door to an intelligent reverse supply chain.

Personalized returns journey with real-time intelligence to make online returns smarter and easier for you.

Easy, streamlined Warehouse Returns

Automated workflows, agentic disposition decisions, and integrated return-to-vendor and recommerce routes to cut labour cost, speed restock, and recover value that would otherwise be lost.

Smarter Store Returns, Seamlessly Managed

Seamlessly manage your in-store returns process with intelligent, connected workflows at the store level to enhance customer experience, improve associate efficiency, and maximize inventory recovery by instantly routing returned items for maximum value; whether back to shelf, warehouse, or resale.
好处

Three ways returns become strategic supply:

借助专业服务提升绩效与促进发展

与 Blue Yonder 专业服务团队合作,充分挖掘 Blue Yonder 解决方案的价值 —— 更快实现价值,获得解决方案的专业知识,并拥有成功的可靠记录。我们的服务团队将全程伴您左右,助力打造现代化且具韧性的供应链。 

Move Beyond the Four Walls of the Warehouse

Powered by the Blue Yonder Network connecting retailers, carriers, and third-party partners across the reverse supply chain to move returns faster, cheaper with less waste.
案例研究

退货管理成功案例

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